Lost a saved game!

Thank you for your suggestions. However, whilst I was on the phone with Origin we did exactly as you have just suggested, but all the saves within the DA:I file turned out to be saves of different stages of my husbands game.

Within the game, the option to 'Load Game' accesses one game only which is the game that is my husband's character.  The option to 'Switch Character' has no alternative characters to the character that my husband created - my character is gone.

We spent a while moving files to a pen drive and leaving one file at a time for the game to access and each file that we used, one by one, were different files of different stages of my husband's game. None of the files at all were a save relating to my game. So we tried removing all of the saves from the file (I stored them on a flash drive, which I then unplugged from my PC) and we tried to force the Origin launcher to resort to a cloud save, but there were no cloud saves on my account for DA:I - it looks like all saves of my game had been saved to my PC only.

After a full hour of discussion, exploration and trying different things, both myself and the Origin advisor came to the conclusion that my game, and all saves relating to it, had been overwritten by my husband's save.

It looks like on the point of saving the PC found the existing saves of my game. My husband was asked whether he wanted to save his game over these existing saves, or save his game to the cloud. He didn't understand and must have chosen to save over the local files. He managed to overwrite the saved files found on the PC, even though he was using my PC through HIS Origin log-in. 

Origin agree that he shouldn't have been able to access saves made on a different log-in profile no matter what PC he was using. But he did manage to. And it looks like what made it possible was that I made local saves, not cloud saves, and the DA:I file that stores the locally-saved games doesn't distinguish between different log-in profiles and doesn't have separate  folders for each individual log-in profile.

And that's a problem, in my opinion. And it's a problem that has to be addressed.

Origin promote that their system allows the flexibility of playing on any PC, anywhere. I can make sure that, from now on, I save my games to the cloud, but not everybody sets up their games to save to the cloud. I didn't. Nor did my husband. This raises questions about how secure it is to log into your Origin profile on different PC's. Maybe it should be stressed that you can only do this safely and securely if you're profile is set up to save your games to the cloud, but that's it's not so secure, and can in fact cause problems, if your profile is set up to save your games locally.

But thank you for your advice - it's just a shame that I've already tried your suggested remedies.

I'm sure your advice will really help someone else who reads this thread whose situation differs slightly from mine - you have a very clear and concise way of putting advice across.