Forum Discussion

11 years ago

Mantle API - Compatible and Selectable?

Seen a lot of reports that users are unable to select the Mantle API over DirectX. Confirm/Deny? Expected update for Mantle?

dragon age inquisition

Admiral_Kong

11 years ago

I had this issue as well. Had a supported card and the correct beta driver and everything! Solved it by doing the following (Instructions written for Windows 8.1 but should be easy enough to follow on 7):

Disable Windows automatic driver install.

Hit Windows-Pause/Break
Click "Advanced system settings" in the lefthand bar
Click the "Hardware" tab
Click "Device Installation Settings"
Click "No, let me choose what to do"
Click "Never install driver software from windows update"
Save changes

This prevents Windows from automatically installing an out of date GPU driver while you're trying to do the next two steps. You can put this setting back when you're done.

Uninstall all AMD Software

Open Control Panel -> Uninstall a program
Click "AMD Catalyst Install Manager", then "Change"
Choose the option "Express Uninstall All AMD Software"
Click through the uninstall

Doubly uninstall the graphics driver

Open device manager
Right click on your GPU device (it's under Display adaptors) and hit "Uninstall"
Check the box to delete the driver too

Delete any cached AMD driver installers

Open C:\AMD\ and just trash everything in there, particualrly folders with names like "WU-CCC2"
Reboot your PC once you've done this

Your PC will now have no GPU driver when it reboots and your resolution will likely be reset. This is normal.

Install AMD Catalyst 14.11.2 Beta Drivers

http://support.amd.com/en-us/kb-articles/Pages/AMDCatalyst14-11-2-BetaWINReleaseNotes.aspx
Not gonna step-by-step this one
Reboot again when done

Now when you launch Dragon Age, you SHOULD be able to select Mantle as your graphics API in the Display settings. You can put back the automatic driver install now.

dominicchessman
11 years ago
This does not work without DDU step. I have just finished all the other steps. (Uninstall all AMD programs.... reboot..... install catalyst 14.11.2...reboot....mantle isn't selectable in game.)
I'm going to try uninstalling, rebooting, DDU cleaning (via safe mode reboot), reinstalling and rebooting now.
I have AMD 7660 graphics.
- Admiral_Kong
  11 years ago
  I hadn't heard of DDU until just now, but what it does is almost identical to what I wrote above. The key steps are disabling Windows update from going and fetching the new driver automatically and manually uninstalling the driver in device manager, including deleting the files.
  Using DDU should be way easier though.
  https://code.google.com/p/display-drivers-uninstaller/
  - dominicchessman
    11 years ago
    Okay, mantle still doesn't work. Uninstalled catalyst... rebooted...opened DDU v13.5.1.3... rebooted into safe mode and ran it.... rebooted....installed catalyst 14.11.2...rebooted....ran Inquisition. It runs nicely with most settings on low, but I can't enable mantle. Here are my specs:
    OS Name   Microsoft Windows 8.1
    Processor   AMD A10-4600M APU with Radeon(tm) HD Graphics, 2300 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date   Insyde F.12, 8/23/2012
    Installed Physical Memory (RAM)   8.00 GB
    Catalyst Version   14.11.2 Beta
    Graphics Chipset   AMD Radeon HD 7660G
    Mantle Driver Version   9.1.10.0045
    As you can see, the cpu is below the minimum required. But 1: I can already run the game and 2: It appears that catalyst found my 7000 series graphics card compatible with mantle, and installed it. So what gives?