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With NTDLL.DLL being a Windows system file, can you let us know if running System File Checker prevents or fixes the issue:
http://support.microsoft.com/kb/929833
Use the command as follows at an elevated command prompt: sfc /scannow
- 9 years ago
Hey thanks for the quick reply
Just did the SFC /scannow, it did not find anything.
Also just in case tried to do the templar mission all over. The game still crashed at the same point.
The mage version of the mission aka where you choose mages did just fine, no crashes.
Have already tried to do a clean reinstall, that did not help.
I have also uninstalled and installed all redists, so that should not be the problem.
Have done a clean boot too and clean install of the video card drivers.
Tried deleting game settings files to reset the config as well.
And this morning I upgraded from windows 7 to 10 so the Windows itself should not be faulty.
Any ideas what else to try?
- EA_Barry9 years ago
Community Manager
No problem at all.
- Are you clean booting Windows 10?
- Is your GPU or CPU overclocked?
- Disable any antivirus temporarily, especially if it is set to scan 'on access'.
- 9 years ago
Hey
No I aint overclocking my GPU or CPU
No I did not clean boot windows 10, I did try it with windows 7, did not work then.
And I also disabled AV at windows 7 along with Razer Synapse, because I read that it caused ntdll.dll crashes to desktop, but when launching the game.
Anyway neither step worked in windows 7 so I have not tried them since.
Should I try to clean boot windows 10 just in case?
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