Forum Discussion

fritsy2004

3 years ago

Solved

(Old Report) Dragon Age Keep Error Oops, An Error Has Occurred

For 3 days now, every time I've tried to log in to my Dragon Age Keep on any device (phone, tablet, computer) on any browser, it will not load. It gives me the same "Oops, an error has occurred" mes...

dragon age inquisition

EA_Shepard
3 years ago
Hey Everyone,

If you have not already tried, you should be able to access the keep again. If not clear all browser history and cache and you should be able to log in after that.

voraciousrdr

3 years ago

Requested Info:

EA App
EA ID: VoraciousRdr
Windows 11
Windows OS Version: 22H2
Region: United States
Sometime after Jan 26 2023 (though it had been acting up a bit before then)
Recently my EA account profile picture when I'm on the account check doesn't show up though the 'personas' are correct dunno if that means anything but its a recent change. Another thing I feel worth mentioning is after confirming the account it takes several seconds to load before getting the 'oops, an error has occured' message
DxDiag and Screenshot attached