Hey Everyone,
If you have not already tried, you should be able to access the keep again. If not clear all browser history and cache and you should be able to log in after that.
Come on EA.... this crash on Dragon Age Keep has been interrupting gameplay for 3 (THREE) days, be professional and fix the problem.
Your company wants to use the Keep for DA:Dreadwolf then you need to fix bugs and problems now versus the site crashing when the game comes out.
You're losing accountability and reliability by not updating your loyal consumers, and losing respect by not fixing issues.
Provide an updated import/export system which doesn't lose its s.h.i.t every few months, or days at the this point.
Just as everyone else, if I'm lucky I'm able to log in and arrive at the the proceed page. When I proceed into the keep then the "oops" error pops up.
Honestly it will keep me logged in for hours and then suddenly I'll be signed out, allowed to sign back in and proceed through profile verification before the system hits me with the refresh and retry suggestion- which is doing nothing.
I've tried logging in via my spouse's phone, I've used an incognito tab on my phone, cleared my search history on my phone and then tried logging in, I downloaded Google to try through there, and I've logged in through Microsoft Edge on my console- all of that still brings up "oops, there was an error".
At this point I'm not as concerned about starting a second character with my custom world build as I'm frustrated in general and for everyone else that this "simple" problem has not been resolved.
