Forum Discussion

3 years ago

Solved

[Old Reports] Dragon Age Inquisition crash xbox

It's keep crashing a few seconds on the loading screen at start I even tried it on my other Xbox it's still crashes Try playoff Lane doesn't work I even clear system even unplugged it I tried it ...

dragon age inquisition

EA_Illium
3 years ago
HI @xDeadlyxPhantom Can we try going through the following?

Quit the game and other running apps from Quick Resume (For Series X|S consoles)

Remove any connected device, or additional USB's from the console then restart the Xbox and check

Check for updates

Try the steps in our Connection and Advance Connection Guides

Open you're Xbox NAT Type

Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

Persistent Storage

Go to settings > Select Device & Connections > Then Blue-Ray

Select Persistent Storage > Clear Persistent Storage

Alternate Mac:

Go to settings > Select General  > Then Network settings

Go to advanced settings > Alternate Mac address > Select clear

Select restart

iHockeyKid

2 years ago

@xdeadlyxphantom Yo u don’t have to do the restart thing. All you have to do is just click on a different app when it goes on the loading symbol on startup then go back into game and it’ll say quick resume. Then you can play.

EA_Shepard

Community Manager

2 years ago

Hey Inquisitors!

Love all the helping out yall have been doing. If anyone has any other workarounds that help out with the crashing, please post them. I am putting everything I can aside to help others with all the steps everyone has posted here.

Good job! 👍