(PC) DA Inquisition will not load game
Hello all,
Installed DA Inquisition today on my brand new PC, self built. Installed Multiple games, including DA 1 and 2, WoW, diablo, LoL, etc. All seem to be working. I installed DA Inquisition via the origin launcher, as it was previously purchased on a seprate PC, though only played once.
After installing it on this new machine, I engaged the .exe file, and it loaded properly. I made it to the settings page and altered the video settings to ultra and switched the game from Directx to mantle, as the game is advertised as "optimized for Mantle." I exit the game and attempted to reload so the video settings could push and take effect.
Upon reload, the game opens a black window and goes no further, see SS below for reference:
http://puu.sh/e32BP/78dd7b0133.jpg
I have attempted the following:
-Repaired game from origin launcher
-disabled "origin in game"
-updated drivers to newest, even beta drivers for mantle support.
-Cleaned registry via cc cleaner
-attempted compatability modes
-ran in administrator mode
-contacted EA live chat and waited more than an hour to be told the issue is known and to wait for a resolution. =(
-altered refresh rate and aspect ratio on monitors from 144ghz to 120, then 60, then 59.
http://hastebin.com/raw/fudahejitu
The issue never changes and I have made it no further. Any and all assistance would be helpful.
DXdiag report here for reference:
http://hastebin.com/raw/fudahejitu
**EDIT**
I forgot to mention I performed an uninstall/reinstall and cleared the local and roaming app data for origin.
This was the solution. Thank you SOOOO Much! For reference, the config file is located ast the following:
C:\Users\YOURNAME\Documents\BioWare\Dragon Age Inquisition\Save\ProfileOptions_profile
@mcsupersport wrote:Sounds like for whatever reason, the settings were too far off to play at the current time. Look in your DAI files for the config file and delete it. You may search the forum for this, I have seen references to where it is, but can't rmember. Game should create a new file when started at stock levels, which you said worked when you first tried it.
