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Anonymous's avatar
Anonymous
10 years ago

[PC] Inquisition freezes and crashes before title screen

Every time I try to launch Inquisition, it shows a black loading screen with the pulsing green symbol in the corner (in a window despite the fact that I have it set to open in fullscreen and it has always done so in the past) where it loads until one of two things happens. Sometimes it freezes on the loading screen and I can open task manager to quit the program. Other times, it crashes my computer without warning so that the screen blacks out and the computer will not respond at all and I have to force shutdown. The farthest I have gotten is to the screen that says "Dragon Age Inquisition automatically saves your data" before this happens.

It might have something to do with the fact that I just downloaded the Trespasser DLC. I've been playing a lot recently with few issues aside from one instance of the game freezing before the title screen, but since downloading Trespasser, it happens every time.

I have tried the "repair game" and "check for updates" options in Origin, but neither made a difference. Can anybody help me fix this?

DxDiag info attached.

3 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Your hardware is bog-slow. 

          Processor: AMD A4-5000 APU with Radeon(TM) HD Graphics     (4 CPUs), ~1.5GHz
    ---------------
    Display Devices
    ---------------
              Card name: AMD Radeon HD 8330
           Manufacturer: Advanced Micro Devices, Inc.
              Chip type: AMD Radeon Graphics Processor (0x9832)
           Current Mode: 1600 x 900 (32 bit) (60Hz)

    The CPU is really miserably snail-like! 

    From the official Dragon Age website, the requirements are:

    DA: I  Minimum PC Specs

        OS: Windows 7, 8, or 8.1 64-bit
        CPU: AMD quad-core CPU @2.5 GHz / Intel quad-core CPU @2.0 GHz
        System RAM: 4 GB
        Graphics Card: AMD Radeon HD 4870 / NVIDIA GeForce 8800 GT
        Graphics Card Memory: 512 MB
        Hard Drive Space: 26 GB
        DirectX 10 

    Your poor GPU is nearly as slow as a snail as well: 

    http://gpuboss.com/gpus/Radeon-HD-8830M-vs-Radeon-HD-4870

  • Anonymous's avatar
    Anonymous
    10 years ago

    I understand my hardware is terrible, but I've been able to play this game for nearly 200 hours before. Why would it suddenly stop working?

  • Anonymous's avatar
    Anonymous
    10 years ago

    Trespasser did that to you.  Back up your saves.  Uninstall everything, and forget about Trespasser, reinstall without it, and you'll be back where you were, unsupported, but able to at least get an idea what the game is really supposed to look like and play like.  Any saves containing Trespasser elements will be useless, of course.