[PC] Ongoing investigation - poor performance, crashes, resource allocation.

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@middlefngrsalute wrote:

I have been in contact with Tier 2 Support, and they are investigating the draw distances on many items,

people that are crashing or having high system resource usage, may be affected by this "bug/glitch"

where render distances are abnormally high, or conversly, abnormally low. 

 

The way it was explaned to me, the game is rendering things at some astronomically long distance or extremely close if not negative distances, which is causing the resource usage to skyrocket, an hence causing crashes, stuttering, and poor performance,

lock ups, freezes, etc., regardless of what people have thier settings at.

 

It is being investigated, from what I have been told.

I am hoping that a working patch will be implemented soon.

 

I have several issues that have been escelated to the studio, 

And several that are being researched by tier 3 support, before being forwarded on, to the studio.

 

I will re-post as soon as I have any more information.

_UPDATE_    

The game is currently misallocating the system resources, cpu, gpu, ram, pagefile and vram.

this is due to bugs in the coding for Speed Tree, and draw distances.

this is what is causing high usage spikes across all (random access and temporary) storage and processing media, which in turn causes the stuttering, lags, crashes, etc.

Best case scenario... a few patches....

Worst case scenario... game pulled, and reworked from the ground up.

All of the issues that everyone is facing, regardless of platform, cannot be fixed, player-side.

IT IS A CODING ISSUE within the game, that BioWare will have to address themselves.

Now please do not take offense, or take this the wrong way.

I have tried many of the fixes in this forum, myself, with little to no improvement, however,

my system does seem to be more stable overall.

Many of the suggestions are really good, and do benefit stability, and longer game play between crashes (with Nvidia cards)

and slightly less jittery performance with AMD and Mantle api.

I have tried both Nvidia, and AMD graphics cards, and I am most stable with AMD using the Mantle API.

this does not mean go out and buy amd graphics cards, just to play this game.

what it means is that the game needs an overhaul of a great degree, to be more Nvidia GPU friendly, and more stable overall.

Lastly, from the response I received earlier today, (12-16-14) from the tier 2 reps is that the studio is actively addressing this issue.

And we should be seeing a patch/update in the very near future, unfortunately they could not give me a specific date.

I am expecting another call back fom them early next week. I will report again, when I have more information.

-side note-

because of the misallocation of resources, it is suspected that the crashes (with nvidia gpus) is being caused by timeouts.

Basically what is happening is that Origin and Windows are arguing over who is in control of the game, and this is what causes 

the dxgi_device hung_    error...

and why the graphics card drivers are re-enabled by windows once you get out of the game and close it down.

 

complete powerdowns or system restarts are usually caused by over taxing your PSU... drawing too many amps.

just double check that the wattage and amperage rating for you GPUS and cpu, do not over draw your PSU.

for instance, I need to upgrade my PSU, though I have not powered off or down during game play, but here are my stats...

psu antec 900w 80% + Bronze certified.

I have 4 +12v rails at 40 Amps each across 850Watts

@my AMD dual R9720 DCUII OC 2GB each draw 500 watts @ 38Amps

@and my AMD FX-8350 8-core @ 4Ghz draws 125w

so technically I should upgrade my PSU just due to power consumption of my GPUs alone...

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Great! Now, if I were you, I'd go back and edit my previous posts and set the links to this thread instead of the previous one.  :catvery-happy: