PC shuts down only while playing DAI
My computer shuts down only when a cutscene starts (especially companions converstations). I managed to play 110 hours but now it reached a point where i can't progress. I managed to film the event: ...
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That'd be the 'graphics problems fix' patch, when they broke the graphics of everyone else who hadn't previously been having problems, yeah. It broke most of my LOD meshes, my texture quality, and introduced pop-in and culling that they still haven't removed since.
If you've saved since, you can't revert, sadly.
I'd be tempted to suggest trying some earlier revisions of the nvidia drivers, but I know the 900 series have had some important stuff piped down lately, so that's probably not the wisest of things to do. You're at Bioware Q&A's mercy, the same as many of the rest of us, I'm afraid.
I'm presuming you've tried the easy stuff, like turning off Origin in-game with Inquisition?
Tried all the basics but to be honest I didnt try to turn off Origins in-game. Actually I'm re-installing the game and I'll make a few more tests.
You might try moving off the current nvidia driver, as well as avoiding 347.09. There are a number of people on 970's posting about BSOD/Black Screen/Hard Reset with DA:I/BF4 and a couple of other games on these driver revisions. I came across one guy swearing blind that uninstalling Geforce Experience fixed all his woes with DA:I too.
Ran a few tests and got some important info. A different power supply caused the same shutdown. From my research there's a few people with some shutdowns aswell with Dragon Age Inquisition. The only thing everyone has in common is the GeForce GTX 970. Tried once again the same cutscene but this time with the graphics on low and no shutdown. There's probably a configuration on the graphic settings that's causing this strange bug...
Test with various other Geforce drivers. A driver, unlike a game, has access to the OS' "Ring Zero" level, and can cause BSODs and assorted abnormal behaviors. Particularly with graphics drivers, run Cleaner software between removing a current driver, while getting ready to install a different one; I use Ccleaner, myself.
Incidentally, DA: I is not the only game that Geforce Experience has caused conflicts with.
Hey I'm back. After a few days running new tests im still having the same PC shut downs. I tried using the pc command to run cutscenes at 60 frames per second and it actually worked a lot better with that. After a while when I stated a new cutscene the PC crashed again. At this point I'm ready to try anything so I uninstalled Windows 8.1 and installed Windows 7 Ultimate but same thing again. PC shuts down during cutscenes. At the very moment I'm writing this reply I see theres another driver available for my GTX 970. May God pray that this is the solution I need. Any tips? Really needing help here...
@Noiko-san wrote:
Hey I'm back. After a few days running new tests im still having the same PC shut downs. I tried using the pc command to run cutscenes at 60 frames per second and it actually worked a lot better with that. After a while when I stated a new cutscene the PC crashed again. At this point I'm ready to try anything so I uninstalled Windows 8.1 and installed Windows 7 Ultimate but same thing again. PC shuts down during cutscenes. At the very moment I'm writing this reply I see theres another driver available for my GTX 970. May God pray that this is the solution I need. Any tips? Really needing help here...
Have you checked that your system is not overheating, or that your power supply has enough amps and/or watts to run all of your hardware?
No overheating and from what I've researched my power supply is more than enough for my computer:
- GeForce GTX970 with the most recent drivers
- AMD FX 8320 3.5Ghz
- Motherboard Asus M5A97 EVO R2.0
- Kingston 3K SSD HyperX 240GB
- Nox NX 650W 140mm
- Kingston HyperX Predator DDR3-1866Mhz 2x4GBWhat to do!
Have you tried a stress test of your system?? Something like Furmark, bench test and stress test?? http://www.ozone3d.net/benchmarks/fur/
It will basically stress your video card out to the max and you can watch temps and see what if anything is happening. Also have you ran a test on your RAM??
So far I've only stressed my head, but I'll stress test my sistem right now. Feedback very soon
It may not be related at all, but I burned 2 graphic cards on this game since early january. Not specialy during cutscenes, though.
So I stress test the hell out of my computer. Results:
FurMark: (Tested for 20 minutes)
Max: 68ºCPrime95 + Core Temp (for at least 40 minutes):
All 8 cores at 100% max temperature was 50ºC
Conclusion:
No shut downs and no issues at all. What does this tell me? That I have absolutely no idea what's going on with Dragon Age Inquisition.
Honestely I have the feeling that the game somehow triggers a safe mode on the computer that makes it shut down. I don't know, does anyone have any brilliant ideas? I talked with EA Tech guys but they were completely lost about this.
