Forum Discussion

troutsk42's avatar
5 years ago
Solved

(PC) Unable to load save data - missing DLC

I have played without issue for the last week or so, but when I tried to continue my game yesterday it gave me the error message:

"Unable to load save data as required downloadable content is missing. Please download the content again.

Dragon Age: inquisition - Jaws of Hakkon

Dragon Age: inquisition - The Descent

Dragon Age: inquisition - Tresspasser

The Black Emporium

Spoils of the Avvar

Dragon Age: inquisition - Spoils of the Qunari"

The issue is, I own all of these DLC and all are installed - I went back and uninstalled then reinstalled them to confirm.

If it makes any difference, I am playing through the steam version.

DxDiag - https://hastebin.com/tebiruxeyi.yaml

  • troutsk42's avatar
    troutsk42
    5 years ago

    Hi,

    I also tried everything you listed and now I've basically just asked EA suupport to delete and re-add my game to the my account since I heard it worked for other people. Support said they can only add the origin version to my origin account so I'm assuming I'll only be able to play through origin directly rather than steam, but I don't really care since at least my DLC should hopefully work - I'll update whether it worked or not once I reinstall the game (so in a few hours)

    Update: It worked, though (as support said) I have the origin version so play through origin rather than steam.

    Alternatively, I've also seen a fix that worked for others playing via steam (although it didn't work for me) listed by 'Nova' in this thread: https://steamcommunity.com/app/1222690/discussions/0/3113646913568384781/?ctp=2 (I attached a screenshot too but they link to imgur posts within their comment). 

    Good luck, hope either of these fixes were helpful.

39 Replies

  • Not work for me☹️

    I've tried everything and still can not load☹️

  • atex50's avatar
    atex50
    3 years ago
    @seranchoi After I replaced the ProfileOptions file, continue in the game was grayed out for me. I opened the ProfileOptions file with Notepad++ and noticed that "activeSaveGame" file name was naturally not matching my save file name. So I replaced *****.DAS file name with my original .DAS file name. Thankfully it worked.
  • On the PS4 somehow the black emporium got unloaded. Once I loaded it again and restarted it decided to work!

  • dhansell's avatar
    dhansell
    Seasoned Hotshot
    3 years ago
    @atex50 This is super helpful info! Others have worked around this by clicking Load Game instead of continue. I'll update the Nexus description with your tip. Thanks!
  • Huge thanks dude! Finally something that actually worked, after 3 days trying to get back a 130h save.

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