This is what EA's customer service sent to me in an email...
HELP CENTER
Greetings,
Thank you for contacting EA Support.
As an avid Dragon Age: Inquisitionplayer, I can understand your disappointment. I am sorry to hear that you need to pay for the dlc contents..
I have received numerous reports regarding the same issue and this has been reported to our supervisors. They are discussing with Studio team to correct this issue in order to meet the standards that our customers have come to expect. I must express my apologies again that you have experienced this issue.
The best thing to do is to bring it to the attention of the Studio team via the below forum:
http://answers.ea.com/t5/Answer-HQ-English/ct-p/AHQ-EnglishThank you for your patience and understanding with us while we work towards resolving this issue for you. If you have any further queries on this or any other issue, please do not hesitate to contact us again.
Regards,
Sounak D.
EA Customer Experience
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