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Dauthikky's avatar
Dauthikky
8 years ago
Solved

Problem with fullscreen

If someone could help my i would be happy. Here is the problem yesterday I was playing DAO without any problem in fullscreen, but I updated my windows 10 to the newest version ( i don't know if this...
  • EA_Barry's avatar
    EA_Barry
    8 years ago

    @Dauthikky

    Thanks for adding that. Some troubleshooting steps:

    • Repair game: right click and then Repair via Origin
    • Your BenQ RL2455 monitor and GPU are not at the same refresh rate. Try setting your GPU refresh rate to 60Hz via the nvidia control panel
    • Your system has been Bluescreening recently, run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    • Try a clean boot before starting the game: http://support.microsoft.com/kb/929135

    Let us know how you get on with these, thanks again.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
8 years ago

@Dauthikky

Thanks for adding that. Some troubleshooting steps:

  • Repair game: right click and then Repair via Origin
  • Your BenQ RL2455 monitor and GPU are not at the same refresh rate. Try setting your GPU refresh rate to 60Hz via the nvidia control panel
  • Your system has been Bluescreening recently, run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
  • Try a clean boot before starting the game: http://support.microsoft.com/kb/929135

Let us know how you get on with these, thanks again.

  • Dauthikky's avatar
    Dauthikky
    8 years ago

    @EA_Barry

    Ok, my problem was solved.

    First i tried to remove the overclock of my BenQ to 60Hz and put everything on the nvidia control to default -> Still had the problem

    Repaired the game via Steam --> still had the problem

    Download the game again using the Origin client, instaled my mods -> problem solved

    i had seen that i forgot a mod, install it again --> problem again

    remove the mod --> problem solved.

    So i saw the mod had a problem with a dll, tried to solved it with system file checker and other things without success.

    So now i have a fullscreen and removed the mod xD.

    Thx for the help Barry.

    • EA_Barry's avatar
      EA_Barry
      Icon for Community Manager rankCommunity Manager
      8 years ago

      @Dauthikky

      Great news, thanks for letting us know how you resolved this.

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