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Xalthium's avatar
Xalthium
Seasoned Newcomer
29 days ago

Problems launching Dragon Age Inquisition on Steam

Same. I've been able to play Inquisition through Steam for the past week or so with little issue and then all of a sudden earlier today, it just completely shuts down the game whenever I press "Continue" from the main menu.  When I checked the EA App, it told me that there was a problem with the app itself and I've tried almost everything short of uninstalling the game.

5 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    17 days ago

    That's no problem! Take your time, and thanks for the update! 

  • Xalthium's avatar
    Xalthium
    Seasoned Newcomer
    17 days ago

    Hello EA_Cuervo, thanks for following up with me on this. I got caught up with work lately so I haven't found the time to check  on that. Regarding my steps from last month, I remember doing the following:

    1. Logging in to the Steam client on my PC, and then starting DAI
    2. Pressing the continue button after the main menu appeared
    3. Getting to a loading screen thatfeatured three cards with various tips
    4. The game crashes

    When I tried your suggested of just going to another save file and loading that directly, it still crashed. I'll see what I can do about the DxDiag by tommorow or the day after and update this thread accordingly.

    Regards, Xal

  • Xalthium's avatar
    Xalthium
    Seasoned Newcomer
    27 days ago

    I gave it a try and got the exact same result. I ten tried uninstalling and reinstalling the game, but still no good.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    29 days ago

    Xalthium​ Can you please test trying to start with a new save to see if this still happens? If it's happening to one save only, it could be a corrupt save.