Forum Discussion

11 years ago

PS4 Deluxe Edition missing items!

I am on PS4, region 3 (Malaysia), and bought the physical copy of the Deluxe Edition.

After inputting the code given in the box, it allowed me to download 1 add-on, "Dragon Age: Inquisition Deluxe Edition Items".

I've already checked the chest after the first boss and cannot access it. I've renewed licenses, reinstalled and redownloaded the one add-on mentioned above (only one I have), and still nothing at that chest after the first boss.
I've seen some videos online showing that there are actually 4 addons for all the deluxe edition content, the one mentioned above and the other 3 all being the Flames of Inquisition stuff that I'm missing...

In addition to all of this, I am unable to access the soundtrack via the website, but that problem is already known.
I have not tested to see if I am missing the multiplayer chests.

It would be greatly appreciated if someone can tell me wtf I'm supposed to do here, I seem to be missing practically all the deluxe edition items even after redeeming the code...

**EDIT**
They have solved my issue! I started a new case, to enquire about my old one (they suggest that so you don't get bumped to the back of the queue), and the advisor gave me 3 codes, one for each of the DLC I was missing! Go try your luck with the chat, hope you all get your items!

dragon age inquisition

206 Replies

Timetaker
11 years ago
Same here, Bioware will please give us some feed back.
Thanks
Anonymous
11 years ago
I also have the same problem.
I am on PS4 & I bought the Deluxe Edition. I also cannot get the weapons from the chest in Haven. I have redeemed my Deluxe Edition DCL code & downloaded the DLC but I can't get the option to open the chest in Haven.
I feel cheated that I paid extra money for nothing. I hope this gets fixed quickly.
Anonymous
11 years ago
bump
Anonymous
11 years ago
me too. Pls fix it as soon as posible
My PSN : kullapat666
Anonymous
11 years ago
My PSN ID : NwK74
the soundtrack can be downloaded now but I don't know if the black chest can be opened or not because I am at work now.
Can anyone confirm if they got anything from the black chest?

Anonymous

11 years ago

I just got some info from chatting with somebody from EA tech support & she said:

I've consulted our specialists regarding the issue that you're encountering and he said he's experiencing same issue but don't worry, the developers already know the situation and they're working on a fix.

Looks like we will have to wait for a patch to get our DLC items.

Anonymous
11 years ago
Same problem i face also ( Malaysia R3 Region)
Please EA Team look into this matter ASAP as i believed all of us had paid in full.
Anonymous
11 years ago
Same here I downloaded and installed the DLC IN my PS3 but I still cant open the fricking box!!
Anonymous
11 years ago
I got 2 dlc mounts (hart, unicorn) and that's it. No flames of inquisition armor, weapon, and mount. Haven't tried multiplayer and haven't gone far enough to see if I have the throne
DragonHero93
11 years ago
Yeah same problem. I'm from Malaysia too and I still couldn't get my Deluxe Items on PS4. I just hope that we don't have to delete and lose our progressions in order to get the items........