[PS4] Game does not start.
The game refuses to load at all, telling me that I need to update the game (despite it being fully updated), even after being deleted and reinstalled. What should I do?
Forum Discussion
EA_David
Community Admin
Community AdminAre there any updates for your PS4? Perhaps it needs a proper restart, too.
I tried checking for updates (there are none), and I tried turning it off and back on again.
Unless you mean something else by 'proper restart'?
- EA_David
As in choosing to shut down the machine rather than put it in standy.
Yeah, I just tried that, and it still doesn't work.
The error code is CE-34878-0, if that helps at all.
- EA_David
In that case please take the following steps:
Step 1: Close the application, install the latest system software and game update, and restart the system.
Step 2: If a PS Camera is connected to the system, remove it and reboot the system, then go to [Settings] > [User] > [Login Settings] and turn "Enable Face Recognition" OFF.
Step 3: If you have upgraded the Hard Disk Drive (HDD) in your console, please re-install the original HDD.
Step 4: If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4].
Step 5: If the error continues and occurs with every application, or as soon as the application starts, please contact PlayStation Support.
Source: https://support.us.playstation.com/app/answers/detail/a_id/5111/~/ps4%3A-error-codes
