Forum Discussion

2 years ago

[PS5] Unable to Log into The Dragon Age Servers

I can't login to the dragon age servers because it says my login credentials are expired but I've changed the password twice and it continues to say the same thing. I am able to login into my ea ac...

dragon age inquisition

d67382ba7061d83

2 years ago

Also my name changed to a string of number from what it used to be

EA_Shepard
Community Manager
2 years ago
@d67382ba7061d834 Log into EA.com with your PS account. Make sure you are linked to the correct EA account. If a password reset does not work, it means that the wrong EA account password is being reset or the password reset created a new EA account.

Once you verify on your EA profile that the right PS account is linked to the right EA account and it does not work, you would have to reach out to live support in order for them to take a look.