raptr promo code. No mount?

I redeemed the code and got the necklace and the medium chest but the mount from raptr is missing. http://raptr.com/store/item/dragon-age-inquisition-amd?link=store_list&category=all

I already followed this guy's redemption guide: http://raptr.com/forums/showthread.php?t=37989

Still not there. Anyone have any useful info on how to get the Avvar Mixed Draft mount?

Thanks