Forum Discussion

Anonymous

Approved

Re: Cannot connect to ANY EA server games on ps3/ps4

Edit: Got ANOTHER call back. After 20 minutes they said they would transfer me to 2nd tier. Instead of being placed on hold they disconnected.

Anonymous
11 years ago
Approved
After a long wait, I got into the chat
after a long bout of trouble shooting, I was told that i DID have an orgin ID tied to my account.
After another hour, they told me that I DIDN'T have one tied to my account because it was deleted.
BUT it seems like it's still tied to the account. Nearing seven hours of customer support with no solution.
Anonymous
11 years ago
Approved
After ALL that, I still do not have an issue and was told to contact a specalist regarding case 16650763
Chat start time Jan 3, 2015 9:44:10 PM EST Chat end time Jan 4, 2015 2:13:02 AM EST Duration (actual chatting time) 04:28:51
Anonymous
11 years ago
Approved
Update: After over 9 hours of chat support I still do not have this issue resolved.