Re: Can't download the Dragon Slayer and the Destruction multiplayer expansion packs

Thanks for the info. I think the way forward is to reach out to support. They can check your account status and make any necessary changes. 

http://help.ea.com/en/article/contact-ea-help/

If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.

Thanks.