Forum Discussion

BioDodger's avatar
BioDodger
11 years ago

Re: downloading update keeps failing (PC)

Still not working for me.

I tried the "repair" option, but it still takes SOOOO LOOOONG that I think the network connection has a problem and the repair pauses (and another trouble ticket is auto-initiated, so I submitted it).  Then when I try "continue repair" the progress starts back over at 0% (it had gotten over 50% last night when I went to sleep & left it running).

So, is there anyway to elevate this to a live/real EA person?  Please somebody contact me directly.

4 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    @BioDodger

    Something else worth the try would be to set Origin to safe mode downloading:

    Into the App settings for Origin, select the Safe mode download from the Advanced settings tab, then restart Origin, and restart the update. 🙂
  • BioDodger's avatar
    BioDodger
    11 years ago

    EA_Francois,

    I appreciate the suggestion.  When I got home from work today, Origin had somehow successfully completed it's task (and I didn't even think it was running).  My save games seem to be present, so now I just need to find the Black Emporium.  I thought it was accessed via the War Table, but I don't see it there.  Hmmm, let me look through other parts of this forum, and I'm sure I'll find a clue.

    BioDodger

  • Anonymous's avatar
    Anonymous
    11 years ago

    It should be a new mission to unlock the area on the War Table, which costs no power. If your game is updated I'm not sure why it would be missing, I'll have a look at my own War Table to see if I see it. 🙂

    EDIT:

    Adding a screenshot! It's the pyramid at the top of my beautiful squiggly circle. Make sure you go download the update in Origin, I had to manually update my game. 🙂

    Hope this helps.

  • Anonymous's avatar
    Anonymous
    11 years ago
    My colleague @EA_David also suggests joining the multiplayer servers to force synchronization after installing the update. Note that you don't need to actually play a session, just to get on to multiplayer mode. 🙂

About Dragon Age Franchise Discussion

Join the Dragon Age community forum and share your experiences in the legendary world of Dragon Age.26,874 PostsLatest Activity: 4 days ago