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EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: Dragon age inquisition keeps crashing on start up (Xbox series S)

Hey @DJKlLLEM 

Can we try the following if you have not?

  • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 

2 Replies

  • It does not work, I have tried every single fn thing you say and it does not work this is completely bs and this should be fraud FIX YOUR FN GAME NOW!!!!!! Otherwise I want a full refund and you all at EA can go straight to hell 🖕🖕🖕🖕🖕🖕🖕🖕

  • I have tried everything on this list. The game still crashes before you get to the menu screen. If I go offline I can load my game and play but if I try to connect to the dragon age server it crashes again. If I manage to get it to connect to the server and go to continue my game. The game will get to the loading screen and crash again. 

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