Forum Discussion

Anonymous's avatar
Anonymous
9 years ago

Re: Dragon Age Inquisition Running as a background process

nVIDIA has issued several bad graphics drivers recently, and AVG continues to cause difficulties for everyone trying to use it with this game, as long as it is installed. 

You definitely do not want # 376.33, and you certainly do need to choose the CLEAN install option when replacing that driver. 

5 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    @Sam3335 

    We offered you the best answer we could.  Have you read it? 

  • Sam3335's avatar
    Sam3335
    9 years ago

    Sorry yes I have read the response, I have just been pretty busy working so Im gonna have a go at the fix tonight. My current driver for 378.49 so it isnt the one you said I definitely dont want... Do I have to revert the driver to an earlier state to 376.33?

  • Anonymous's avatar
    Anonymous
    9 years ago

    There is a current "Hot Fix" driver; I gave up on Geforces a couple of years back, so I can't be sure which one is which.  AVG has to constantly be reminded that both Origin and DA: I are exempt, so it simply is too much trouble!  As noted, it can continue being problematic while actively installed. 

    Avast is much better, and they recently bought out AVG, so if you have a paid version, rather than a free version, you should be able to swap as easily as if both are free versions. 

  • Sam3335's avatar
    Sam3335
    9 years ago

    I have tried putting AVG's exceptions on for Origin and Dragon Age Inquisition as well as temporarily disabling the protection which both led to the game still running as a background process; despite this is AVG still the problem?

    Also I have the paid version of AVG, although it expires very soon...

  • Anonymous's avatar
    Anonymous
    9 years ago

    @Sam3335 

    I am a volunteer here.  Answer HQ is a game player community website.  There is no customer support as such here, only member to member advice, and I have nothing further to offer, personally, nor have any other volunteers here chimed in with different ideas. 

    Official Support is on the EA Help Center.  Here is a link to the tutorial about using that website to reach a Game Adviser: 

    http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161281#U2161281