A BioWare account is the same as an EA/Origin account. You use the same credentials.
If you have more than one account and need credentials of the old one back, you need to contact official support for that. http://help.ea.com/contact-us
If you lost Awakening, you can talk to support about that as well. Make sure you right click DAO and go to game details to see if it's not listed in the DLC section.
your advice is not working, I just bought dragon age origins and cant log in, tried using every old password I could think of including the one for Nintendo and for Playstation and your game just wont let me in. I'm at [edit: email address removed] please help thanks
@TalliGrrl ; You're not talking to EA here. You're talking to fellow players.
As @Fred_vdp said above, you need to contact an EA Game Advisor at https://help.ea.com. They are the only ones who can help with account/authorization problems.
@Alandragonbone wrote:
@ThandalNLyman Problem is of course that EA never does actually help... they just do what everyone does these days, take your money and then leave you to sort out your own problems!
I had some very good experiences with EA support just yesterday. It's worth a try at least.
@Alandragonbone; I have opened numerous cases with EA Game Advisors over the years. I won't claim that every rep was helpful, but I'm persistent. Every case has been resolved satisfactorily, but some cases took three different reps before I reached one who understood the issue correctly and could do something about it.
