Forum Discussion

Re: [Investigating] EA app DA:I Multiplayer Friend Invites Not Working

Hi,

Me and my friends also started to have this issue. I contacted EA support today and got an answer: "I would like to inform you that the game is sunset and we cannot support that game anymore. At the same time it costs 40€ on steam. What we have tried:

- Repairing the game.

- Reinstalling the game.

- Deactivated Firewall on PCs temporarily

- Cleared EA Play cache.

Multiplayer works if you use public side and your friend joins that. However, other people might end up joining as well so you might have a situation where you'd have to kick someone out, or your friend actually can't fit in.

EDIT: Got another reply. Apparently they are doing something for it.

After reviewing your case, I came to know that you are facing issues with Dragon Age Inquisition Multiplayer Issue.
I will do my best to help you with the issue.

I just consulted your case with our game team regarding your issue. Please first of all, accept my apology for the inconvenience caused.
I have checked the details the issue that you are facing is something which we're already aware of. We're receiving similar reports from other players around the globe.
Good thing is that this has been brought into the notice of our game team and they are diligently working to fix it as soon as possible.

We will be waiting for your response.
And please feel free to contact us back if you need any other assistance.
Thank you once again for contacting EA. Stay safe and have a good day.

5 Replies

OTRocker
2 years ago
Hey Clubadi,
I was wondering if EA was ever able to help you with your private connectivity issue. My son & I have been having the same issue, and we seem to only be able to play public games. If you have a solution, I would love to hear it.
Thanks,
OTR
EA_Leeuw
Community Manager
2 years ago
Under investigation. Accepting as solution for visibility purposes only.

Hello everyone,

We apologize for the delayed response. We want to assure you that we are aware of the Multiplayer issue impacting Dragon Age: Inquisition.

Our teams have been diligently working on this issue, and it appears they have been able to resolve a portion of the Multiplayer service. This means that players within the same region should be able to play together once again. However, the Multiplayer feature is not yet operational for individuals attempting to play from different counties (cross-region). This is an issue our team is still actively investigating.

Thank you for starting this discussion!
ShadowPrime8600
2 years ago
Hello there,

It is now March 2024, and this issue persists even with people in the NA region. I am assuming this issue has been left at the bottom of the pile. Any word on a possible fix, or at the very least confirm there is no intent to fix the issue?
Zorggh
10 months ago
Hello,
There is real problem with the skills of the dev team. I've never seen a game with that kind of critical bug lasting for years. The MP matchmaking has so many bugs. Have they ever tested it? If they don't fix this bug, how can they expect that we will buy their next games? We just don't know what will work, and which bugs will be fixed.
Better hire skilled devs with xp on this kind of ww matchmaking feature.
GL
EA_Shepard
Community Manager
10 months ago
@Zorggh Let's keep it chill. The issue has nothing to do with the skills of a development team. I understand it is frustrating but if the thread goes sideways and non game related, it will be locked down