Re: No voices during dialogue

@rainintheforest

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@rainintheforest wrote:
To the above user, as I said I cannot change the settings for my surround sound headphones, the 'configure' button is greyed out because they have their own program to configure them in, which does not let me change from surround sound. Every other set of earphones or the internal speakers are already stereo.

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What brand of headphones are they, what happens if you uninstall them completely, including the special configure program and all associated programs??

Could you post up a DxDiag file(instructions in sticky at top of the forum) so maybe we can look at config of your system a bit....don't know if it will help, but can't hurt.

Yeah, given that there are millions of players who don't have any problem hearing the dialogue, this is obviously an issue caused by the "special" software used by those headphones.

@mcsupersport The headphones are the Razer Kraken Pro headphones, so they use Razer Synapse for their settings, not control panel (most options are greyed out in control panel). I uninstalled completely, no change. Here is my DxDiag file.

@ThandalNLyman I'd assume the same, if it weren't for the fact that my normal stereo headphones, and stereo inbuilt speakers don't make the voices work either.

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@rainintheforest wrote:

@mcsupersport The headphones are the Razer Kraken Pro headphones, so they use Razer Synapse for their settings, not control panel (most options are greyed out in control panel). I uninstalled completely, no change. Here is my DxDiag file.

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Ahhh... "Synapse" is known to cause several problems with Dragon Age.  (Although I usually hear about them from people using Razor keyboards.)  It must be something to do with that application or the associated hardware drivers.

Uninstall "Synapse"

Repair DAI

Test

If Repair doesn't fix things, then:

Uninstall DAI

Reinstall DAI

Let us know how it goes.

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@mcsupersport wrote:
Given your hardware specs, I am surprised that the game even plays. You only have an Intel vid chip, not any kind of real dedicated video card, and you have minimum memory. If removing razor program, and reinstalling dai doesn't work, I would suggest either just put on subtitles and ignore it or upgrade your computer and see how the new one works.

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@rainintheforest

Actually, the CPU is poor and slow, the Intel video drivers are two and a half years old, and the RAM is 25% BELOW the minimum.  Complaining about the audio with a low quality tinker toy, or Lego Toy, of a computer,  is just plain silly. 

@    Processor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz (4 CPUs), ~1.7GHz
             Memory: 6144MB RAM
Available OS Memory: 5982MB RAM
---------------
Display Devices
---------------
          Chip name: Intel(R) HD Graphics 4000
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
   Dedicated Memory: 128 MB
  Driver Attributes: Final Retail
   Driver Date/Size: 10/1/2014 18:54:22, 10956576 bytes
        WHQL Logo'd: Yes

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@Gorath_the_Elder wrote:

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@rainintheforest

Actually, the CPU is poor and slow, the Intel video drivers are two and a half years old, and the RAM is 25% BELOW the minimum.  Complaining about the audio with a low quality tinker toy, or Lego Toy, of a computer,  is just plain silly. 

@    Processor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz (4 CPUs), ~1.7GHz
             Memory: 6144MB RAM
Available OS Memory: 5982MB RAM
---------------
Display Devices
---------------
          Chip name: Intel(R) HD Graphics 4000
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
   Dedicated Memory: 128 MB
  Driver Attributes: Final Retail
   Driver Date/Size: 10/1/2014 18:54:22, 10956576 bytes
        WHQL Logo'd: Yes

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When anything similar to a MIRACLE occurs, allowing junk to pretend, for a time, to be the real thing, no one here at AHQ, nor anyone at EA / Origin, is responsible for bringing the Miracle back again after its magical effects expire, sorry!