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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: [Old Reports] Dragon Age Inquisition crash xbox

HI @xDeadlyxPhantom Can we try going through the following?

  • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
  • Remove any connected device, or additional USB's from the console then restart the Xbox and check
  • Check for updates 
  • Try the steps in our Connection and Advance Connection Guides 
  • Open you're Xbox NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Persistent Storage 
    • Go to settings > Select Device & Connections > Then Blue-Ray 
    • Select Persistent Storage > Clear Persistent Storage 
  • Alternate Mac: 
    • Go to settings > Select General  > Then Network settings 
    • Go to advanced settings > Alternate Mac address > Select clear 
    • Select restart 

4 Replies

  • garrus_vak4ri4n's avatar
    garrus_vak4ri4n
    3 years ago

    I've been having the same exact issues they've been having but I'm using an Xbox series s.

    When I try and play the game through cloud streaming it kicks me immediately to the dashboard, I'd also like to say I tried everything that's been posted here as well as installing the game to see if that works and it doesn't.

    I really love this game and it is a major bummer that I can't play a game I love as well as own

  • kiyrim565445's avatar
    kiyrim565445
    2 years ago

    I’m also having the same issue I’ve also factory reset download with out the dlc try cloud play try it on a different account tried it on different Xbox no luck tried launch offline no luck also tried all of the things above I been having the problem for over a year now and would just like to play the game but can’t find any fixes

  • MEGADUDE22's avatar
    MEGADUDE22
    New Novice
    1 year ago

    None of that worked this game is broke i can get to the start screen with the restart at loading screen but soon as i hit the menu button it kills the game id love to try this game out but it does not work period fix it 

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