Re: [Steam] EA PLAY DA II Unauthorize DLC Error
@EA_Shepard
Could you have a look?
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9 Replies
EA_ShepardCommunity Manager
@NotAGamergirlzzZ Can you attach a screenshot of the error for me?
Do you have Steam, the game, and the DLC all on the same drive?
Do you have multiple drives on your PC?
1.here the screenshot
2.
Steam is installed on Drive C
My game is saved on Drive D
DLC is in document location, which it should be on Drive C as default
3. I have Drive C, D and E
*btw just want to mention this again i'm playing this on Steam via EA play and I have already logged in with EA account and it's still unauthorized- EA_Shepard
@NotAGamergirlzzZ Thank you for the information that helps. So I've done this myself as I have two drives. One for the OS and one for games.
So, this will be a bit annoying and I apologize.
What I need you to do is uninstall everything related to the game.
When you go back into Steam, change the folder location so that it matches the drive that Steam is on.
When you install the DLC from the site, do the same thing. They need to be on the same drive for testing purposes.
I've been dealing with this error since release. One of the most common reasons is the registry for each drive does not recognize you own it, or it is installed. Its a huge pain I know and I am reinstalling it myself now through Steam just to make sure I don't get the same error but I am installing it on the same drive.Once that is done let me know if it works or if you get the same error.
- @EA_Shepard Hi thanks for telling me this, I will try this later when I’m free.
Anyways I would like to ask you about what you said to remove everything related to the game.
1. Does this mean I have to delete all mods in my game’s document as well?
2. do I have to delete the whole document folder?
3. will all my saves gone and can’t be recovered? (I’m also not sure if DA2 have could save or not, could you please clarify)
4. I’m currently in Act 2, if I managed to get the mods working, will I am be able to play it all?
5. Could you pls clarify in each Dlc lists that which one is accessible in which act too pls, I don’t want to miss it. thanks! This problem could theoretically be caused by mods, so I would recommend a completely clean installation.
Your Saves Files are in "Dokumente\Bioware\Dragon Age 2\Characters", you can back up the "Characters" folder and put it back at any time after the problem is solved.
(Cloud storage is never a sufficient backup method anyway.)You should be able to play from the point you are at now without a problem if you install the same DLC and Mods you used as the safe was made.
New DLCs will not interfere with that at all.If you cannot install all mods, it should still be possible to force the game to load, but that depends on the mod.
For point 5: https://dragonage.fandom.com/wiki/Downloadable_content_(Dragon_Age_II)hey I tried instailling 1 dlc and it's still not working at all i have deleted the whole thing and reinstall on the same drive as steam
@holger1405 @EA_Shepard
It's still said unauthorized- EA_ShepardHi @NotAGamergirlzzZ, i removed the links you posted as they go against the Guidelines. They are flagged as spam links and can be harmful and we cannot have players downloading files from these types of sites.
@EA_Shepard no problem! and sorry
- EA_ShepardHi @NotAGamergirlzzZ, It's totally fine. I didn't want to chance that being actioned by someone so I just removed them. The rest of this thread is completely okay!
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