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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
7 months ago

Re: [Xbox] Dragon Age Inquisition crashing On Launch

Hey, Everyone

Wanted to jump in on this one for a moment. 

The team is still aware that this issue is happening and has been monitored. With the upcoming release of DA: TV, the team is highly focused on that, and most older titles like DA:I am on the back burner for the moment.

One of the main issues that the team saw with this one was that it was more related to the save file than the game. When the game connects to the servers, there is some type of corrupt data happening. This is most likely why certain steps like not being connected to the internet and works or another profile work.

I've tried myself to get rid of all saves locally, server side, and on the 360 dashboard side as well. One thing I cannot test is opening the 360 dashboard when the game is launched but sadly the game doesn't stay up long enough.

If someone could be awesome enough to try to test that one out that would be great!

For now, though, it is considered a secondary issue for the most part. I am still monitoring it. If steps that work are found, we can update this and let everyone know but for now, we have to treat it as a normal technical issue with saved data being checked by the servers.

Cheers!

1 Reply

  • palesius1's avatar
    palesius1
    7 months ago

    @EA_Shepard At least on XB1 where I am experiencing this problem it happens even with my save data completely deleted. It seems more likely something is corrupt with data attached to my EA account rather than with any save data that is local to my Xbox 1.

    I have this game on Xbox 360 as well and it works there with zero issues. I am able to login and play normally without resorting to any special steps.

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