Forum Discussion
By Refresh I mean, a windows refresh it keeps all your files and data and refreshes windows, my computer was getting abnormally slow for reasons that I couldn't figure out so refreshed windows. I have a 256 GB SSD as my C drive a SSHD as my storage drive for docs, music and downloads, and a separate High Performance 4TB drive for games.
To try the method of starting an install download of the games, the game should come up under the games tab it does not, there are no filter options that I can find that allows me to change what I can see, my library shows up as blank but my payment history does show my purchases , but under description it says : Description unavailable but it does provide a order number.
here is what I seethe "My Games" Tab
and here is what is on the Payments tab
In the Origin tab at top it has an option to reload my games..what happens if you click it?
What happens if you sign out of Origin, close it, and then restart it and sign back in??
You may also try reinstalling origin and seeing if it fixes the issue. But if this doesn't work then you will need to contact EA directly and talk to accounts/Origin team. This forum is a player to player help center, and thus can't do anything about the inner workings of accounts.
http://help.ea.com/en/ if the above doesn't work.
- Anonymous11 years ago
Yeah I tried all of those restarted, signed in and out and everything, the reload games function does nothing Thanks for all the advice I shall get into contact with Origin and see how it goes.