Sound Problems on PS3

Thanks for the detailed post. Just to gather more information, is all sound gone or just some aspects? As in do you hear an occasional stutter or complete silence? By "conversations don't pop up" do you mean that you can't initiate even silent conversations? Can you try clearing the cache to see if this has any effect? 

Thank you again. 

I lose all sound once I leave the Black Emporium. Everything is fine in the Emporium, but upon traveling anywhere else, all audio is gone. It comes back if I close the game out completely; just going back to the menu doesn't seem to fix it.

Here's a detailed description of what happens:

I travel to the Black emporium, there is backround sound and you can hear the antiquarian takling, but he has not loaded well, the model looks low poly and with no textures, also there are no effect sound when i press L3, or when i open a menu, or go into the item stores in the emporium, after i leave, where ever it is i go to, there is no longer any sound at all, no effects, no music, not even in loading screens, when a approach an npc or party member to speak to them, dialogues don't pop up at all not even the subtitles, or they lag greatly and are cut short, if I go back to menu and reload the black emporium save or, the later one where i've already left the emporium, sound will still be absent, and if I exit the game completely my ps3 will crash and reboot before exiting. I hope it helps to solve this issue.

Is there any chance we're gonna see a solution for this problem? or are Bioware and EA going to put us under the proverbial "rug" and turn their back on us yet again? it'd would be nice to at least get confirmation that some one up there is aware of our issues and working on fixing them, if there is, i thank that person inmensely!

also for further info on the issue at hand, yes i've already deleted and re instaled the patch by this proces: 

http://help.ea.com/in/article/how-do-i-clear-my-playstation-3-s-cach

And it still doesn't work well.

I'm also having the same problem ever since Patch 8 came out. No sound whatsoever after going to the Black Emporium. I go back to Skyhold and there's complete silence, and the subtitles come up as just an empty space, no words or anything. I have to reload the game for the sound to come back. 

I really hope this gets fixed soon because it's annoying. 

EA_David, can you give us at the very least any confirmation on if Bioware/EA are working on solving our issues? or are we supposed to shut up and deal with it?

I am having the same problem.
It started as soon as I entered the Black Emporium. The only sound that is present is the backround sound and the Antiquarium occasionally saying something. Upon further investigastion i've also noticed the Antiquarium who's textures aren't loaded, as is the statue of Meredith and some other objects. The small animals who should be running around are just standing still behind the A. and also making no sound. When I left the Emporium and I was loaded into Haven, not a single sound was present. Just full silence. I tried speaking to Cassandra and because it was the first time I spoke to her in that playthrough, a cutscene started playing showing my character stepping towards her, and afterwards nothing. My character just stood there, looking, as if she wanted to say something, but she didn't. I decided to try to skip the dialogue but when I repeatedly pressed squarre the screen went black and after choosing a few dialogue option and ending the cutscene I thought maybe restarting will fix it. I pressed start and selected the main menu option, and a blackscreen with a loading signal kept going on for more than 10 min until I shut of my system. I tried it on other characters and it's all the same, so I don't think it's my ps3.
TL DR: Had the same problem and hope for a fix.