Forum Discussion
holger1405
2 years agoHero+
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)
Then:
- Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
- Run "Revo Uninstaller" > Uninstall EA app.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "intensive" > Browse.
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" or "EA Games" folder is not in the list) > Delete.
- Restart the PC
- Download a new EA app setup exe from here.
- Install EA app
- Restart the PC > Test.
2 years ago
@holger1405
I tried the whole workflow and it did not help. After the last restart, I am back to the wrong Login form
- holger14052 years agoHero+
Then do the same with Steam > Restart the PC > Test.
- 2 years ago
I did the same for the Steam and it did not help. Still the same problem.
- holger14052 years agoHero+
You disabled the compatibility mode and the other changed you made? If not please do so.
Then repair the game.
(Origin: Game Library > Right-click the game cover > Repair)
(EA app: My Collection > Click on the three dots on the game cover > Repair)
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)
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