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Havrshyk's avatar
2 years ago
Solved

[Steam] Dragon Age Origins Ultimate Edition Not Launching

Like some other posts on here I bought DAO Ultimate on Steam and was hyped to play again.

I have not had success with getting past the initial config screen as it times out and the DxDiag doesn't show any issues with my system.

Am I missing something here?

I verified the integrity of my files, and tried using the .exe to bypass the launcher but it just never loads up.

  • @FireKali Thank you for adding that file. So, taking a look this is what I found so far.

    Windows Resource Protection could not start the repair service.

    This should be done with the following steps

    1. Select Start, and type CMD.
    2. Right-click Command Prompt; then, choose Run as administrator.
    3. If prompted, enter a username and password that grants admin rights to the computer.
    4. Type sc config trustedinstaller start= auto; then, press Enter. You should get a SUCCESS message.
    5. Next, type net start trustedinstaller; then, press Enter. You should receive a message that the service was started.
    6. Try the sfc /scannow command again.

    The error reports you've posted indicate that the application "DAOriginsConfig.exe" is crashing repeatedly. The error code "c0000094"

    Delete Windows Temp Files

    • First, make sure you close as many programs as you can
    • Press the Windows key + R, go into the file explorer
    • Type in %temp%, and hit Enter
    • Delete everything it allows you to delete
    • Reboot the PC

    Optional Registry clean-up

    • install CCleaner (it's free) from here
    • Run Registry cleaner
    • Click review selected issues
    • Do you want to back up? No
    • Click Fix all selected issues

    Also, see a memory leak - "RADAR_PRE_LEAK_64"

9 Replies

  • @Havrshyk 

    • Right click the Game cover in your Steam Library > Properties.
    • In the "Launch options" tab, at the bottom (below "Advanced user may....") copy and paste the following line into the empty field:
      -CPUCount:1 -CPUPriority:high
    • Test.

    If that don't works:

    • Hit Windows key and X.
    • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
    • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
    • If errors are found, notify us. If no errors were found reaped steps 1 & 2.
    • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
    • The system will start validating soon. If it throws an error, please list it here.
    • After it reaches 100%, hit Windows key and X again.
    • Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
    • Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.
    • Post the message you receive at the end of the processes here.
  • Havrshyk's avatar
    Havrshyk
    2 years ago

    First idea didn't work, so I ran through the second.

    It's been ages since I used commands in MSDOS, but I ran this second process on both my C: drive and D: drive, just in case. My game files are installed on D:

    Message from c:

    "Windows Resource Protection found corrupt files and successfully repaired them.
    For online repairs, details are included in the CBS log file located at
    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
    repairs, details are included in the log file provided by the /OFFLOGFILE flag."

    Message from D:

    "Windows Resource Protection did not find any integrity violations."

    Tried running the game after that, and retried that first suggestion.

    It did not resolve the issue.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Havrshyk Doing some follow-up and wanted to check and see if the game is working for you now!

  • Havrshyk's avatar
    Havrshyk
    2 years ago

    Not really. No.

    I gave up and am waiting for the game to be updated to work better on Windows 11. My best guess is that it just isn't supported.

    I ended up having a lot of stuff happen in my personal life so I never followed up. I'd still love to play this game again.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Havrshyk I understand all of that for sure. Honestly at this point no. There won't be any more updates to the game itself unless something major happens that requires them to make changes that affect a lot of players at one time.

    If you still want to play and try further steps on this one let us know. Be more than happy to try to get you back into the game.

  • FireKali's avatar
    FireKali
    New Novice
    2 years ago

    I am having this very issue.  Installed Ultimate Edition of DA Origins on Steam, hit play, open launcher...hit play again and the config tool starts up but then immediately crashes.

    Tried option 1, did not work.

    Tried option 2 with the DOS stuff, received this at 100%:

    Deployment Image Servicing and Management tool
    Version: 10.0.22621.2792

    Image Version: 10.0.22631.3296

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    PS C:\Windows\system32> sfc /scannow

    Windows Resource Protection could not start the repair service.

    There were no errors to report.

    It just seems like the Steam version does not want to work properly.  Attached DxDiag for further info.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @FireKali Thank you for adding that file. So, taking a look this is what I found so far.

    Windows Resource Protection could not start the repair service.

    This should be done with the following steps

    1. Select Start, and type CMD.
    2. Right-click Command Prompt; then, choose Run as administrator.
    3. If prompted, enter a username and password that grants admin rights to the computer.
    4. Type sc config trustedinstaller start= auto; then, press Enter. You should get a SUCCESS message.
    5. Next, type net start trustedinstaller; then, press Enter. You should receive a message that the service was started.
    6. Try the sfc /scannow command again.

    The error reports you've posted indicate that the application "DAOriginsConfig.exe" is crashing repeatedly. The error code "c0000094"

    Delete Windows Temp Files

    • First, make sure you close as many programs as you can
    • Press the Windows key + R, go into the file explorer
    • Type in %temp%, and hit Enter
    • Delete everything it allows you to delete
    • Reboot the PC

    Optional Registry clean-up

    • install CCleaner (it's free) from here
    • Run Registry cleaner
    • Click review selected issues
    • Do you want to back up? No
    • Click Fix all selected issues

    Also, see a memory leak - "RADAR_PRE_LEAK_64"

  • FireKali's avatar
    FireKali
    New Novice
    9 months ago

    I tried all the things you listed but still can't launch the game.  The launcher comes up, i hit play, the config tool starts and it crashes.

    Event Log says this: Application Error, Event ID = 1000


    Faulting application name: DAOriginsConfig.exe, version: 1.3.0.11, time stamp: 0x4b6c96d3
    Faulting module name: DAOriginsConfig.exe, version: 1.3.0.11, time stamp: 0x4b6c96d3
    Exception code: 0xc0000094
    Fault offset: 0x00070631
    Faulting process id: 0x0x7B0
    Faulting application start time: 0x0x1DB4E539351248D
    Faulting application path: D:\Steam\steamapps\common\Dragon Age Ultimate Edition\bin_ship\DAOriginsConfig.exe
    Faulting module path: D:\Steam\steamapps\common\Dragon Age Ultimate Edition\bin_ship\DAOriginsConfig.exe
    Report Id: 6daceb20-1224-4174-a03c-0a0737b1b00e
    Faulting package full name:
    Faulting package-relative application ID:

    Also attached a dxdiag.