Forum Discussion

Anonymous

10 years ago

The game open a black screen, then closes and nothing happen... HELP!!!

I havent play the game since december, now after i update everything and download all the free dlc, the game crashes inmediatly after launch. It open a medium size black screen, then closes like if nothing happens.

I have a fx 6300 with 8gb ram and a gtx 670 2gb and windows 8 with the graphics drivers updated

I try to open as administrator with Windows 7 compatibility.

I try reinstall and repair everything.

I try lower the grapics from nvidia control panel.

I try deleting the profile.

I try to open it without Origin software.

I have antivirus deactivated.

i have windows firewall deactivated.

I havent AVG or an antivirus with firewall.

I try to reinstall all the DX 11 and VC things.

Can someone help me?

DxDiag.txt63 KB

dragon age inquisition

13 Replies

Anonymous
10 years ago
Fallous 4 works a few minutes with the old PSU. Now with the new PSU, it works well. But DAI do not start with the old or the new PSU. I try with DDU cean. I try deleting profile options. And the GPU isnt overclocked, is exactly this one https://www.zotac.com/us/product/graphics_card/gtx-670#spec . I install the pirate version recently to see if it works. After the problem with the original.
ED.. I have both versions in differents drives.
Anonymous
10 years ago
Here a little video of the problem https://youtu.be/fdaDb3RHK2k
Anonymous
9 years ago
Hello, I had this problem. Upon insertion of disc, Origin would install then the black box would appear and disappear in a flash.
This is exactly what I did.

1. Uninstalled Origin from Programs + Features

2. Deleted Origin folder from Explorer

3. Made sure everything was closed in Windows (previously had a bunch of Firefox windows open)

4. Reran Autoplay from disc in Explorer

5. When selecting installation options, I kept the "Share hardware specs" box checked (I had unchecked it the first round)

6. Sat a few moments while not opening Firefox or anything else. Origin updated itself about 3 times.

Then the installation proceeded.

I do hope this helps.