Forum Discussion

Anonymous

9 years ago

Approved

Unable to access DLC using the Physical Copy (PS4)

Hi, I am using a PS4 and just recently bought the Jaws of Hakkon, Tresspasser and Spoils of Avvar DLC. However I am using a physical copy(legitimate) of the game and I am unable to access my fresh DL...

dragon age inquisition

Anonymous

9 years ago

Approved

Thanks for responding David but no the DLC which I purchased is from the correct region and I tried turn my PS4 off and on again but to no avail. Are there any further options to take?

EA_David

Community Admin

9 years ago

Hmm, thanks. I did some searching and I saw a few posts about another product with a similar issue. They reportedly found that it was fixed by returning to that DLC's store page and waiting there for the install to complete.

It sounds a bit spurious, but it's easy to try out.

Anonymous
9 years ago
Approved
Well Im sorry to say it was spurious and that my problem still stands tall and mighty. Thanks again for trying.
- EA_David
  Community Admin
  9 years ago
  @MLG_Scopes Thanks for the update, sorry that this didn't help.
  
  You can try reinstalling your copy of DAI on the console, then check again for the DLC install to complete.
  - Anonymous
    9 years ago
    Approved
    Is it possible for me to trade in my physical copy of the game for a digital one since the DLC only works on that?