Voices not working for cutscenes or character creation.

FIXED ISSUE : Fixed my problem that was the same for xbox 1, I had gone to the Setting>Display and sounds> Audio Output and below speaker audio i selected for HDMI audio Stereo Uncompressed and for Optical audio its Bitstream out. 

I'm on Windows 10 using a 4k monitor's built-in stereo speakers (no surround sound), and I'm having this issue.

I've checked the settings (stereo, not set to surround, enhancements disabled, etc.).

I've deleted and reinstalled drivers.

Every other game gives me voices without issue, but DAI -- I get no lip movement, no voices whatsoever.

NOTE: I plugged in a 7.1 dolby headset that I KNOW works well with surround sound.

Still no lip movement or voices from DAI

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@ShannaRZ wrote:

NOTE: I plugged in a 7.1 dolby headset that I KNOW works well with surround sound.

Still no lip movement or voices from DAI

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Is this just in the DLC, or the entire game?

If there's no lip sync, it means the game can't find the audio files (which are used to automatically generate lip sync). If it's only DLC, it's often because the DLC is downloaded for a different language than the main game is installed in.

Regardless, try repairing the game (right click the game in Origin to find this option), and if that doesn't work, try a reinstall.

"bad EA" yet 5 yeares later you bought bf5 XDDD