Forum Discussion

11 years ago

Solved

[Workaround] NVIDIA driver crashes and the infamous White Screen

I was able to prevent the game from crashing every few minutes yesterday. This might not work for everyone but at least you should try it. Follow these steps: 1. Start the game. 2. Open the graphic...

dragon age inquisition

EA_Nils
11 years ago
That was quick, thanks!

If there is anyone else who is able to proceed after trying these steps please get back to us in the thread to confirm, thank you.

Anonymous

11 years ago

So, do we have to choose between graphics quality and a crash-free game? That's EA for you.

On the other hand, the latest 347.52 drivers have really reduced the DX-related crashes I suffer compared to it's previous version (not totally eliminated them but now I get a crash every X hour/s, and not every 20-30 minutes).

Anonymous

11 years ago

I worked EA tech support on this the other day. Was stuck at the post-Haven "Dawn Will Come" cutscene, right after Solas suggests solution [Skyhold]. Went into msconfig, turned off all microsoft services [as yet unidentified service is causing this problem], and then did a selective startup. Restarted Origin and the game. White screen disappeared and I was able to progress to Skyhold. If no other solution has worked for you, this may do the trick. Once you can save past the cutscene, go back into msconfig, select the normal startup tab, and reboot. As I said before, this was official work-around from EA tech support.