Community ManagerHey, @Lukeizdaman
I have both, and I just did a fresh install of the game with no crashes.
I would ask the same of you as above. We can confirm it is not the actual game but something trying to sync. Typically if it is the game causing it, depending on how it was downloaded, it could be corrupting during the download phase. Ive tested it on an S and X without being able to repro it.
What I am thinking is, it may come down to not just a reet of the console, but clearing all saved data and games from the Xbox settings.
Although I am testing it again right now to see if I can get it to crash on both of my consoles.
After doing alot of investigating I'm pretty confident that this has to do with the game trying to connect to dragon age servers for specific people's accounts. Like it crashes whenever it tries to connect to the da servers or the Keep or wtv. I've read people saying that they had the crashing problem but it didn't persist after they switched accounts. For me it is currently working but only if I am offline, which sucks because we couldn't upload our world state from the previous games and we can't play online at all.
@acontentoakYea I know it’s a server connection issue but the solution I gave negates that and lets your original profile connect to servers and u can upload whatever and even play online multiplayer
@BJabrae Trying it now, thank you
@acontentoak No problem
@BJabrae This did not work for us unfortunately. It crashed after we attempted to upload our custom world state from the Keep. Tried a couple times and it just crashes after selecting our character cards and custom world state. It works offline though. We don't care so much about having to be online but we did want to play with our world state
@acontentoak But you were able to get to the menu of the game on your normal profile without a crash? If so that’s that’s still a plus. I’m sorry to hear that uploading a world state doesn’t work tho it’s very unfortunate. But it’s sounds like u can at least still play the game which is much more than u were able to do before.
