I've been playing Dragon Age: Inquisition recently through XBox Game Pass Cloud Gaming. I have logged about 30 hours in the game, and as of a few days ago, the game will no longer load. Every time I try to play, it will crash and kick me back to the Game Pass home screen. After some basic searching online, I read that it is an issue when the game connects to the Dragon Age servers. There seems to be a number of people with this issue and no resolution.
I tried installing the game directly on my Xbox One. If I am logged into my profile, the same thing happens. When I start the game, it will crash and kick me back to the Xbox home screen. However, if I am logged out of my profile, I am able to start the game, and it loads to the screen where the mages and templars are marching to the Conclave. When I try to access the menu, it then asks me to sign in to my profile. The moment I sign in, it shows a message that it is connecting to the Dragon Age servers and then crashes.
So, this is definitely an issue with the game loading my profile/save file.
Is there any way to resolve this? I really enjoy the Dragon Age series and was planning to finish Inquisition before the release of Veilguard. Even if my save file is somehow corrupted, I can't even start over or load an earlier save because the game just crashes. It is completely unplayable for me. Is there a way to resolve this or somehow roll my profile back to an earlier save?