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Anonymous
9 years ago

Xbox Live Account linked with dead EA email address, how to remove said email?

My xbox live account is linked to an email that I havent used in over a year so the email was deleted, unfortunately that means that I can't use any EA things on my Xbox account that I've used for years. What do I do? 

1 Reply

  • If your XBox Gamertag is truly associated with a "dead" email address, you'll have to resolve that through Microsoft.

    But if it's simply a matter of your EA account needing adjustment, see here: Gamertag / PSN ID and EA Origin account / BSN account - Connection & Changes

    If the issue is more complex, then the only people who could assist with account, log-on, purchase, entitlement, or refund issues are the EA Game Advisors.
    You can reach them at help.ea.com/contact-us.

    Provide the Game, Platform, Issue, Short Description, and select "Chat Now".

    ProTips:
    1. Be at your gaming rig.
    2. Be logged-on to your EA/Origin account (unless that's the problem, obviously.)
    3. Be able to spend up to 60 minutes "on hold" before reaching someone.

    Good Luck!  🤓