Xbox One - Multiplayer Store Empty and Stuck
When I try to access the "Store" section of multiplayer to spend my gold, it is empty and says "Downloading Data. Please Wait..." So I wait. I have waitied over an hour and a half and nothing happ...
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These are the steps I took...
- Shutdown my Xbox One and pulled the power from the back.
- Restarted my internet modem.
- Restarted my internet router
- Plugged power back into Xbox One, went into settings and cleared local save data.
- Deleted my Gamer Tag from my Xbox One
- Re-added my Live account back to Xbox.
Same exact problem... "Downloading Data. Please Wait..."
All these steps for nothing!
Please let me know if re-installing the entire game fixes your problem. Also I wanted to ask if you have an External HDD that you use to store the game/save data on for your Xbox One? Also did you buy physical or Digital? I have a physical copy, but downloaded the digital during the EA Access 6 hour trial before I received the game.
Thank you,
-Z
Update Zicious:
Uninstalling and then reinstalling did not fix the problem. /sadface
I am not using an external HDD, only the internal one that my day one Xbox One came with.
I got the pre-order digital deluxe version from the Xbox Store.
I have not downloaded EA access, so I did not play the demo/trial version.
Not sure what to do next with your attempts not solving the problem either.
- Approved
Update:
I followed all the suggested steps and still no luck accessing the multiplayer store on Xbox One. /verysadface
- Approved
Were any of you ever able to fix the problem? I am having this issue now. I noticed you all made your post in November and with today being December 9th, 2014, I am hoping you all were able to achieve a fix for this issue so I can hopefully fix my game.
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