Xbox One - Press Menu Button Freeze - DO SOMETHING!

Problem: While playing, the save game icon in lower right corner constantly on spin for over 30 minutes. This left me unable to save my game because the save game option had the "lock graphic" on it.

Finally noticed this and rebooted.

I was hoping this was just a small bug.

Now when I get the the Intro screen where all the soldiers are marching, everything looks okay.

This screen asks you to "PRESS MENU BUTTON".

Once I hit the menu button, everything freezes. Soldiers, birds, wind....music freezes about 5 seconds after the menu screen button is pressed.

I cant seem to move forward from here. Countless resets, power offs, you named it. Nothing seems to work right.

There has to be more than a small handful of us who are encountering this???

We've spent hours of play and paid a hefty amount of our hard earned dollar, only to be treated like we bought an unfinished product.

EA,

I love your games. Absolutely love them.

That being said, why not issue a patch to allow your patrons to continue to enjoy and play your game, instead of leaving all of us hanging in the dark.

You should AT LEAST shoot out some form of notice which states 'We are aware of this issue and are working to resolve it'.....but no, nothing is done on your part.  It gives me the feeling that you just want our money and could give a rats about your product sold.

Take some form of initiative and carry yourselves to a higher standard and inform your paying patrons what you or we can do to resolve this.

Leaving us in the dark for nearly a week after release is really disheartening.

Please fix this issue...We paid the money, we enjoy the series, and most importantly, we WANT to play your game.

Thanks.