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Anonymous's avatar
Anonymous
11 years ago

Xbox One, camera locked

All of a sudden yesterday the camera angle was locked in compain and multiplayer, I tried changing the options, reboting but I'llmove the right angolge stick and it won't move, It;s not me as the controler works with over games.

2 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    I was playing  since 1pm and suddently, it said " your profile have been disconnected", and once i went back to the game, the camera is locked, i cannot move it. 

    I tried différent things to make it works again,  in the setting menu, then i switched off, switched on the Xbox One, 

    I tried to load some other save and the camera is still locked. I tried to change character team set up, nothing changed.

    I tried to restart with another character, all was fine during the character setting, then starting the game itself, camera blocked.

    I tried with another controller and it stay the same.

  • Anonymous's avatar
    Anonymous
    11 years ago

    By contacting the chat assistance,  

    Shreya
    Please power cycle your Console by following below steps-
    >>While the console is on, press and hold the console’s Xbox button for 5 seconds.
    >>The console will power down.
    >>Unplug the power cord.
    >>Wait 30 seconds.
    >>Plug the power cord back in then turn the console back on by touching the Xbox button

    And it works.

    if it doesnt for you, try this other option :

    Shreya
    -Select the option: Settings -> Network Settings
    -Select the option: Advanced Settings
    -Select the option: Alternative Mac Address
    -Select the option: Clear
    -Shut down the console.
    -Disconnect the power cord from the back of the Xbox One and wait two minutes.
    -Once the two minutes have passed, plug the power back in and wait for the power bricks light to go from White to Orange.
    -Once the power brick has the Orange light ,start the console and try the game again.

    take care