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Anonymous's avatar
Anonymous
10 years ago

XMB "additional content" icon missing for DLC.

My PS3 XMB is missing the "additional content" icon, which I need to download the DLCs that came with my recent purchase of DAO: UE. I have searched online for a few hrs and have had no success. Please help. I have already tried uninstalling and reinstalling DAOto see if the icon would appear.

5 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hi @kushielsscion03,

    Did you have a physical or a digital version of the base game? Also if you go to My registered content on the BSN do you see the DLCs? Your BSN and PSN network account must be tied to the same email address (You'll find more information about that here). Let us know if you still have trouble finding the DLCs.

  • Anonymous's avatar
    Anonymous
    10 years ago

    I have a physical version of the game. I logged in to my boyfriend's EA account (since it's his PS3) and I was able to access the PS Store through the game and download the Stone Prisoner, which is listed as Free - the others still have dollar amounts assigned.

    Is BSN for BioWare? 

  • Anonymous's avatar
    Anonymous
    10 years ago

    Disregard the last comment in the post. I hit submit and then it clicked in my head.

  • Anonymous's avatar
    Anonymous
    10 years ago

    According to the customer portal for the EA account, the PSN is linked. I still do not see the DLCs.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hi @kushielsscion03,

    If you have correctly registered your game code on the BioWare Social Network, the only thing that I can think of that would explain why you can't access the DLCs is if the Game disc version doesn't match the PS Store region. 

    Did you buy your game online? Was there any mention of the region it was for? If not, I would advise to contact your retailer and see if they would agree to a replacement or a refund. The reason is that PS3 base games are region free (meaning you can buy a game from the UK and play it on a US account for instance) but the DLCs are region locked.

    More information about that:

    Spoiler

    Sony Playstation 3 is restricting certain, specific users from being able to adequately enjoy their games and downloadable content.

    For those users who are unable to access their DLC, it could likely be due to the PS3 region locking downloadable content.  What this means is that players who purchase DLC from a different region than that of their Game Disc will be unable to access their DLC from within the game.


    This could be affecting users who purchased their Game and DLC in the following ways:

    • Imported a foreign game disc and purchased DLC through home console
    • Purchased a foreign game disc while in another region, purchased DLC through home console
    • Purchased a game disc in home country, purchased DLC while on vacation in another region
    • Purchased a game disc in home country, purchased DLC through another region's PlayStation™Network account
    • Or any other purchasing of game disc and DLC from separate regions.

    Players wishing to access DLC through their current Game Disc would have to re-purchase downloadable content through their home region to match their Game Disc, or alternatively, purchase their home region's Game Disc to match their DLC.