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Re: Dragon Age: The Veilguard Unique Chests bugged out and unable to be opened.

I'm unable to open my Hoard Chest after i killed Scorchfang, i need to do something else?


18 Replies

  • Same with the Hoard Chest during the companion quest Heart of the Titan

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    12 months ago

    @MiMusketeer Hey there! Just checking in to see if you're still running into any issues with the chests not opening. If you need a hand with anything else, feel free to reach out.

    Thanks!

  • It*s still there, I cannot interact with unique chests, altars etc. Right now I cannot finish a sidequest in gaspin manor, because I would have to interact with the dagger, which is bugged.

    Look, there are already 4 sides, and several other forumposts on this exact problem, and don't even start with steam.

    I verified the files, multiple times, tried reloads with older files, or replayed a good junk of the current character, nothing worked.

    Then, after 30-ish hours in the game, and being very frustrated, I decided to start a new game.

    And then guess what? Same problem again.

    I genuinely like the game, but a problem like this, where you cannot finish quests, not geht unique loot AND not being able to max out stats (HP) or get all possible skillpoints, is simply not acceptable.

    So....when does this get finally fixed?

  • Yes, still bugged for me. I noticed that the lyrium dagger disappeared from my hip

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    12 months ago

    Hey Everyone, 

    Thanks for letting us know what you are running into so far, when you have a moment would it be possible to get the following?

    Would it be possible to get more information on this (if you have not already)?

    • EA ID (PSN ID/Gamertag):
    • Which platform are you on?
    • A copy of your save file where this has happened. 
    • If possible, share a Screenshot or Clip...
    • DxDiag file and an EA app Error ID Number (if using the EA app)

    We can use this information, to help make the team aware of the issue and to further investigate. 

    Cheers!

  • mrbizk's avatar
    mrbizk
    12 months ago

    The website does not allow .csav files. Is there any other way to submit a save file?

  • @EA_IlliumHi do we know when the problems will be fixed? i'm getting annoyed with not being able to play a game I brought because of a bug that should of been fixed before the game was  released to the public I would ask for a refund from steam but I'm past the refund window

  • cooph0use's avatar
    cooph0use
    New Novice
    12 months ago

    @mrbizk wrote:

    The website does not allow .csav files. Is there any other way to submit a save file?



    Compress your save file into .zip, .rar, or .7z and it should upload without an issue.

  • BraveRobin333's avatar
    BraveRobin333
    Rising Newcomer
    12 months ago

    Could we get any updates on how it's going to fix this problem. I really want to keep playing the game but this game breaking bug keeps stopping me from wanting to keep playing it.

  • I am having the same issues.  I ran in to it on my 1st attempt to play through in the Crossroads with the 1st Dread Wolf statue.  I restarted a new game and it worked just find, until I reached the Formless One in the Necropolis.  Now the dagger has disappeared from my character and I am unable to use it on the Unique chests or statues. 

    EA ID  KristyNelson
    Steam (PC)
    Unable to attach a save file as it is a csav and it us unsupported
    Photo is attached - showing a non glowing chest and no dagger at Rook's side

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    12 months ago
    Hi @DAREDEVILALPHA, We don't have information available to share right now, but the team is aware and looking further into this. Once we have information I can pass it on here!

  • Any news about this? After I got the Heart of Corruption quest, used the orbs on the door right to Lighthouse Elluvian, I become unable to open uniques chests and gates. It looks like a good lot of peopel are having the same problem, can you please let us know when it's going to be fixed? There are 2 patchs already and this problem was reported before patch 1 and it did not get addressed.

  • Just commenting so I could follow this thread. I started experiencing this bug several days into the game and I assumed that I simply hadn't unlocked the means to open these chests yet. I only found out through looking it up that it's a common bug players are experiencing. After completing Chapter 8, I was briefly able to use the lyrium dagger again to interact with exactly one Fen'harel altar only to be unable to use the dagger again for the rest of my playthrough. I've since stopped playing the game until this issue is fixed. Otherwise, I've thoroughly enjoyed the game so far.

  • KatCawl14's avatar
    KatCawl14
    Seasoned Rookie
    12 months ago

    Yes - the chests are still not opening. My first playthrough was fine. My second was bugged. It came back for a bit, then disappeared, then back again. Wasn't able to open chests through the latter half of the game. 

  • Foxwolfmoon's avatar
    Foxwolfmoon
    Rising Rookie
    12 months ago

    Heya, 

    • EA ID (PSN ID/Gamertag): Foxwolfmoon
    • Which platform are you on? PC - Via EA App
    • A copy of your save file where this has happened. - Tried copying files, but it won't allow me to.
    • If possible, share a Screenshot or Clip... - Attached Screenshots of my character with and without the loop. If it's gone you can't activate altars, break walls with the three circle symbols on them, or open chests with the three circle symbols on them. I also included a screenshot of an Inactive special Chest versus an Active one. 

      My Original Post complaint:
      I am also having this problem. Lost access to my blade somewhere around recruiting the Warden and/or Dragon Hunter NPC. I've gotten it back after the Siege of W quest as others have said. But if I complete the Heart of Corruption Quest, my blade breaks again after beating the boss. Seeing people having the same problem, I created a save before beating the Heart of Corruption Boss and when I went back to that, I had my blade again, so I'm just leaving that quest as incomplete for now I guess. :/ But I don't know if I can finish the game without doing it and to be honest I wouldn't want to... 

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