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p721ppl's avatar
p721ppl
Newcomer
2 months ago

Character Appearance Issue: Male Human → Female Qunari

Game Title: Dragon Age: The Veilguard
Platform: PC
Version: V.141782

Issue Description:

I encountered a serious character appearance bug in the game.

  • My initial character was created as a Male Human.
  • During gameplay, I never modified the character’s appearance or race.
  • Yesterday, when I loaded a save file, I noticed that my character’s head was missing (the body was visible, but the head did not render).
  • I did not restart the game and continued playing. During this session, the game performed an auto-save.
  • Today, when I loaded the auto-save from yesterday, my character’s appearance had completely changed into a Female Qunari, which was not my original setup.

Steps to Reproduce:

  1. Create a character: Male Human.
  2. Play normally without modifying appearance.
  3. Load an existing save → character’s head disappears.
  4. Continue playing and trigger an auto-save.
  5. Load the auto-save the next day → character appearance changes to Female Qunari.

Expected Result:

The character should remain as a Male Human, and the appearance should not change when loading save files.

Actual Result:

The character’s appearance changed incorrectly from Male Human to Female Qunari, with additional head rendering issues.

Additional Notes:

  • Mods installed: None.
  • Tried restarting the game: Yes.
  • Impact on gameplay: Yes, the character appearance bug significantly affects the gameplay experience.

1 Reply

  • p721ppl​ 

    It's a known bug. Unfortunately, given that Bioware has been reduced to a core team working on Mass Effect, and we did not see a patch after Patch 5 in January, I doubt it will be fixed. 

    Repair the game. 

    (EA app: Game Library > Click on the three dots on the game cover > Repair)  
    (Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)

    Your initial character appearance should be saved in the Mirror of Transformation in the Lighthouse.

    Apart from that, trying to reload a previous save, sometimes several times in a row, might als restore the appearance of your character.  


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