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JamboxBreaker's avatar
JamboxBreaker
Newcomer
2 months ago

cutscene that's just a black screen that won't progress

Once I defeated the first Ogre in the story and attempting to leave to the camp is supposed to trigger some cutscene i assume but i'm just given a black screen and some background audio eventually joins in but that's it and I'm left with a black screen and no way to progress the game

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey JamboxBreaker 

    Thanks for letting us know what you're running into with Dragon Age The Veilguard

    When you have a moment can we get the following details?

    • EA ID (PSN ID/Gamertag):
    • Which platform are you on?
    • Are you getting an error message?
    • Does this happen in a specific area?
    • If possible, share a Screenshot or Clip...
    • A copy of your save (you can zip the file to attach it in a reply)
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    Cheers!

     

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