Forum Discussion

sully_2366's avatar
sully_2366
Rising Novice
24 days ago

deluxe edition code not working.

as title says. 
  • EA_Illium's avatar
    EA_Illium
    22 days ago

    [Update]

    Morning Everyone, 

    Thank you again to everyone who continues to provide your information on this issue. 

    Checking in today our team was able to make a change early this morning and your code should now work when redeeming. 

    If your on a web browser you may want to clear your cache or restart your console if redeeming there. After let us know if your code redeems!

AngelOfDeath171's avatar
AngelOfDeath171
Seasoned Newcomer
24 days ago

Same here I’m on Xbox and I keep getting “we’re not sure what happened” I’ve reset the internet, restarted the Xbox tried the code on different accounts and different Xbox consoles in the house and keep getting the same message 

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