Forum Discussion

sully_2366's avatar
sully_2366
Rising Novice
2 months ago

deluxe edition code not working.

as title says. 

  • EA_Illium's avatar
    EA_Illium
    2 months ago

    [Update]

    Morning Everyone, 

    Thank you again to everyone who continues to provide your information on this issue. 

    Checking in today our team was able to make a change early this morning and your code should now work when redeeming. 

    If your on a web browser you may want to clear your cache or restart your console if redeeming there. After let us know if your code redeems!

  • midg3t1997's avatar
    midg3t1997
    Newcomer
    2 months ago
    • EA ID (PSN ID/Gamertag): midg3t 1997
    • Which platform are you on? Xbox Series X
    • Are you getting an error message? Not sure what happened there. Please try again later.  (CV: nQeLnUceH4wGJcyPwkfHMO,75
    • What Region are you in? UK
    • Which copy of DATV are you trying to play? Xbox Series X Deluxe Edition
    • If possible, share a Screenshot or Clip...
  • LifeStar26's avatar
    LifeStar26
    Seasoned Rookie
    2 months ago

    I tried it again about an hour ago and the code finally worked.

    • 42e11f43bf1b96ea's avatar
      42e11f43bf1b96ea
      Rising Newcomer
      2 months ago
      • EA ID (PSN ID/Gamertag): Pungentplains44
      • Which platform are you on?ps5
      • Are you getting an error message? The prepaid card could not be redeemed
      • What Region are you in? US,Canada central
      • Which copy of DATV are you trying to play? Deluxe
      • If possible, share a Screenshot or Clip...

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