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Update - got it to launch by going to local game files, folder Shader Cache. Deleted contents (copied to another desktop file). Game launched successfully.
[Information and Troubleshooting]
Hey Everyone,
I wanted to check if anyone is still seeing crashing at launch after updating their BIOS. If so, be sure to try the steps on our post: Dragon Age The Veilguard - Technical Assistance & Bug Reports | EA Forums - 4985821
We can also try a few workarounds depending on exactly what is happening.
- Unable to continue past "Press Start To Play" - Try making changes to Windows Defender, steps here.
- Crashing during Shader Compilation - Check for BIOS, Windows, and Graphics Driver updates.
- Inputs not registering in Character Creator or when playing, Try disabling any third-party software (like Razer Synapse) and check if this continues. If this continues, try using a different peripheral.
After going through the above troubleshooting and workaround. If you continue crashing at launch or when trying to start a new game, please let us know the following.
- EA ID (PSN ID/Gamertag):
- Which platform or client are you on?
- Are you getting an error message?
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
- AMariseS11 hours agoSeasoned Newcomer
I'd just like to put this out there: Having to update our devices simply to get the game started is disappointing. I'm grateful I spend the money for advanced support for my PC to be able to get help for this without messing up my computer.
About Dragon Age The Veilguard Technical Issues & Bug
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